Support

We’re here to help

Most answers are in the FAQ. For anything else, message us from the app or by email.

Browse the FAQ

Message us in the app

Go to Settings, then Contact Support. Choose a topic, tell us what happened, and add screenshots if they help. We reply by email, or call you back if you leave a number.

  • Safety concern
  • Account / login issues
  • Account / phone number change
  • Event questions
  • App features
  • Call / audio / video issues
  • Billing / refunds
  • Something else

Email us

Write to support@youplus.company. Include the phone number or email you sign in with, so we can find your account.

Changing your phone number? Send us the new one, and we’ll help you verify it.

Share an idea

Have a suggestion for You+Love? Go to Settings, then Send Feedback. We’d love to hear it.

In an emergency, call 911

Support isn’t an emergency service. To report someone, tap the flag by their name, or open your match and tap ••• at the top right. Our Safety page lists hotlines that can help. To have an intimate image of you removed, see Remove an intimate image.